This Privacy Policy describes how Bouwhuis Builders, LLC handles personal information gathered through the website at bouwhuisbuilders.hair and through the ordinary business of a residential building and masonry coordination practice. The policy is published by the developer Bouwhuis Builders, which operates this website on behalf of the company named below. The company is Bouwhuis Builders, LLC, and its business address is 1855 W Ridgeline Rd, Stockton - 84071-7746, United States (US).
The policy explains what we collect, why we collect it, where it goes, how long it stays, and what you can ask us to do with it. It is written to be read in one sitting and to be useful to an owner, a designer, a supplier or a visitor who simply wants to understand the practice before making contact. If a sentence is unclear, write to the front desk and we will explain it in plain words.
The practice is small and the information we hold is modest. We do not run an advertising network, we do not sell contact lists, and we do not build profiles of people who are simply reading the site. Most of what we know about a client comes from a conversation at the yard gate, a set of drawings, or a site walk, and it is kept for the same reason any builder keeps a job file: so the work can be built, inspected, supervised and, years later, explained.
This document applies to every page of the website, to email sent to the front desk, to telephone calls placed to the yard, and to information exchanged during a project. It does not apply to third party websites that we may link to, because those sites are governed by their own notices. The sections that follow are numbered for easy reference and each one can be read on its own.
We review this policy at least once a year and whenever the way we handle information changes in a material way. The date at the top of the page tells you which version is current. If a revision reduces your rights, we will make that clear in the change notice rather than burying it in a revision line.
Nothing in this policy creates a contract for construction services. The terms that govern a building project are set out in a separate written agreement, and the general conditions for using this website are set out in the Terms of Service page. This policy is about information, and only about information.
Because the practice works in the built environment, a great deal of what we learn is about places rather than people: the slope of a lot, the depth of a footing, the height of a garden wall. We treat those details with the same care as a name or an email address, particularly where a site is also a home and the location of a house could identify the family that lives in it.
The rest of this policy takes each of those points in turn and explains the practice in detail. Where we rely on a legal ground for processing, we name it. Where we rely on consent, we explain how consent is given and how it can be withdrawn. Where we rely on a legitimate interest, we describe the interest and the safeguard that limits it.
1. Who We Are
Bouwhuis Builders, LLC is a residential building and masonry coordination practice. The company works from 1855 W Ridgeline Rd, Stockton - 84071-7746, United States (US), and can be reached by email at frontdesk@bouwhuisbuilders.hair or by telephone at +18024234465. The company is responsible for the personal information described in this policy and is the controller of that information for the purposes of applicable data protection law.
The practice builds custom homes, lays brick and block, constructs additions, pours foundations and slabs, builds outdoor living structures and supervises projects for owners who manage their own trades. Each of those activities can involve personal information, from a client name on a drawing to a neighbour contact for a boundary question to a supplier invoice that carries a delivery address.
This website is operated by the developer Bouwhuis Builders on behalf of the company. For clarity, the developer name and the company name are different strings: the developer is Bouwhuis Builders, while the legal entity that contracts for building work is Bouwhuis Builders, LLC. Correspondence about privacy may be addressed to either name at the contact details above, and it will reach the same small office.
We do not have a separate data protection officer because the volume and sensitivity of the information we handle do not require one. The principal of the practice acts as the privacy contact and answers questions personally. If you need a written response for your own records, say so in your message and we will provide one.
2. Scope of This Privacy Policy
This policy covers information collected through the website, through email and telephone contact, through the enquiry form on the contact page, through site visits, and through the delivery of building services. It covers information about clients, prospective clients, designers, engineers, suppliers, subcontractors, neighbours and anyone else who comes into contact with the practice.
It does not cover employment records, which are governed by a separate internal notice, or information held by a third party that we do not control. Where we link to a supplier portal or a municipal permit system, the privacy notice of that system applies once you leave our site.
The policy applies regardless of the device you use to reach us. The site is built to work without JavaScript and without cookies, so a visitor who reads the pages and leaves no message will usually leave no personal information behind at all.
3. Information We Collect Directly
When you contact the front desk, we receive the information you choose to send. That normally includes your name, your email address, your telephone number if you provide it, the subject of your message, and the content of the message itself. If you write about a project, the message may include the address of a property, the size of a planned building, a budget range, and a preferred start date.
When a project begins, we collect the information needed to contract for and deliver the work. This can include a billing address, a mailing address, an owner name on a permit application, a signature on a change order, insurance certificates, and correspondence about selections and schedules. We collect only what the work requires, and we try not to ask for a detail twice.
If you visit the yard, you may appear on a delivery record or a site log. Those records exist for safety, for scheduling and for the ordinary accounting of who was on site on a given day. They are not used for marketing and they are not shared beyond the parties who need them to run the job.
4. Information Collected Automatically
The website is a plain set of pages. It does not set advertising cookies, it does not fingerprint devices, and it does not embed third party tracking pixels. The server that delivers the pages may keep standard access logs, which can include an internet protocol address, a browser type, a referring page and the time of a request. Those logs are used for security and for diagnosing faults, and they are rotated on a short cycle.
If you arrive from a search engine, the referring address may tell us which query brought you here. That information is aggregated and is not used to identify a person. We do not combine it with a contact record, and we do not build a behavioural profile from it.
Some hosting providers place a short lived technical cookie to balance traffic between servers. Where that happens, the cookie contains no name, no email address and no persistent identifier, and it expires when the session ends. You can block it in your browser without losing access to any part of the site.
5. Information From Site Visits and Meetings
A site walk is a working meeting. We take notes on the lot, the soil, the drainage, the trees that will remain, the position of services and the access for trucks. Those notes can include the names of the people present, the address of the property, photographs of the site, and the decisions reached during the walk. Photographs are taken of the ground and the structures, not of the people, unless a person asks to be included for the record.
Where a project touches a boundary or a shared wall, we may need the contact details of a neighbour so that a question can be answered politely and in writing. We collect only the minimum needed for that conversation and we do not keep a neighbour list beyond the life of the project.
Meeting notes are kept with the job file. They are the basis for the estimate and, later, for any question about what was agreed before the contract. An owner can ask for a copy of the notes at any time.
6. How We Use Personal Information
We use personal information to answer enquiries, to prepare estimates, to schedule site walks, to draft and administer contracts, to apply for permits, to order materials, to coordinate trades, to invoice for work, to keep accounting records, and to meet legal obligations such as tax and construction reporting.
We also use the information to protect the safety of the site, to record deliveries, to manage warranties, and to answer a question that arises months or years after a house is finished. A builder without a job file cannot stand behind the work, and the file depends on names, dates, drawings and decisions.
We do not use personal information for automated decision making, we do not use it to score credit, and we do not use it to place advertising. If we ever wish to use a contact detail to send a short note about a completed project, we will ask first and we will stop as soon as asked.
7. Lawful Basis for Processing
Where the law requires a lawful basis, we rely on one or more of the following. We process information to perform a contract or to take steps at your request before a contract, for example to prepare an estimate after a site walk. We process information to comply with legal obligations, for example tax, permitting and insurance requirements. We process information for our legitimate interests in running a safe and honest building practice, where those interests are not outweighed by your rights. We process information on the basis of consent where consent is the appropriate ground, for example when you ask to receive a note that is not connected to a live project.
When we rely on legitimate interests, the interest is specific and narrow: keeping an accurate record of a job, protecting people on site, defending a claim, or understanding whether the website is working. We apply safeguards such as data minimisation, short retention and restricted access so that the interest does not become a general licence to collect.
You can object to processing based on legitimate interests at any time. We will stop unless we can show a compelling ground that overrides your objection, and we will explain our reasoning in writing if we decline.
9. Service Providers and Trade Partners
Our service providers include the hosting company that delivers the website, the email provider that handles the front desk mailbox, the accountant who keeps the books, and the software that produces drawings and schedules. These providers act on our instructions and are selected for reliability and for a reasonable approach to security.
Trade partners include bricklayers, carpenters, concrete crews, roofers, electricians, plumbers and landscapers. They receive the project information needed to do their part of the work, including the site address, the relevant drawings and the contact person for the stage. They are asked to use that information only for the project.
Suppliers receive delivery details and purchase order references. We do not give a supplier an email list or a client history. Where a supplier needs a site contact, we give one name and one number rather than the whole file.
11. Analytics and Measurement
We look at aggregate server statistics to understand which pages are read and which are not. Those statistics count requests and errors, not people. They tell us that a page was requested, not who requested it, and they are not linked to a contact record.
If we ever add a measurement tool that identifies individuals, we will update this policy first, explain the tool, and provide a way to opt out. We will not add such a tool quietly and we will not describe a tracking script as an essential feature.
Search engines and social platforms may show a link to this site and may collect information when you click it. That collection happens on their systems under their notices, not ours. We do not receive a personal profile from those platforms.
12. Data Retention
We keep enquiry correspondence for as long as it is useful for a possible project, normally no more than two years after the last message, and then delete it. We keep a job file for the life of the building work and for a further period that reflects warranty, insurance and limitation rules, which in the United States is commonly several years after completion.
Accounting records are kept for the period required by tax law. Permit records are kept for as long as the authority requires and, where a homeowner needs them, for the life of the warranty. Photographs of a site are kept with the job file and are deleted when the file is closed unless an owner asks us to keep them.
When a retention period ends, we delete the information or, where deletion is not practical, we remove the identifying details and keep only a statistical record. We do not keep an email address after a request to delete unless a legal obligation requires it.
13. Data Security
We protect personal information with ordinary and proportionate measures. Access to the job file is limited to the principal and the office staff who need it. Devices are protected by a passcode and by encryption where the device supports it. Email accounts use a strong password and a second factor where the provider offers one. Paper files are kept in a locked cabinet at the yard.
No method of transmission or storage is perfectly secure. We cannot promise that an incident will never occur, but we can promise to act quickly if one does. If a breach affects personal information and creates a risk to a person, we will notify the affected people and the relevant authority as the law requires, and we will explain what happened in plain language.
If you believe your information has been compromised through contact with this practice, call +18024234465 immediately. Do not send a password or a payment detail by email.
14. Your Rights and Choices
Subject to the law that applies to you, you may ask for access to the personal information we hold about you, for a correction of anything inaccurate, for deletion where there is no legal reason to keep it, for a restriction on how it is used, for a copy in a portable format, and for an objection to processing based on legitimate interests. You may also withdraw consent where consent is the ground for processing.
To make a request, write to frontdesk@bouwhuisbuilders.hair with the subject line Privacy Request, or call +18024234465. We will acknowledge the request, explain what we need to verify your identity, and respond within the period the law allows, normally thirty days. There is no charge for a reasonable request.
If you are not satisfied with our response, you may complain to the supervisory authority in your jurisdiction. We would rather resolve the matter directly, so please contact us first and give us a chance to put it right.
15. Children and Privacy for Children
This website is intended for adults who are planning building work. We do not knowingly collect personal information from a child under the age of thirteen, and we do not direct advertising or marketing at children. If a child sends a message through the contact form, we will delete the message and any reply once we become aware of it.
A parent or guardian who believes that a child has provided information to this practice may contact the front desk and ask for its removal. We will act promptly and we will confirm the deletion in writing. We will not ask the child for further details in order to verify the request.
Site visits are sometimes family occasions, and a child may be present with a parent. We do not record information about a child on a site visit, and any photograph that includes a child is taken only with the permission of the parent and is deleted on request.
16. Third Party Links
The website may link to a supplier, a municipal permit portal, a professional body or a map service. Those sites are not operated by this practice. When you follow a link, the privacy notice of the destination site applies, and you should read it before providing personal information.
We check links when they are added, but a destination can change without our knowledge. If you find a link that leads somewhere unexpected, tell the front desk so that we can correct it. A broken or misleading link is a maintenance issue and we treat it as one.
17. Changes to This Privacy Policy
We may revise this policy as the practice changes. When we do, we will change the date at the top of the page and, for a material change, we will describe the change in a short note at the end of the document. We will not apply a new purpose to information already collected without a lawful basis for doing so.
If a revision affects a live project, we will also tell the owner directly by email or in the next written communication about the project. A revision never reduces a right that the law gives you, and it never extends a retention period beyond what the law permits.
The current version is always the one published on this page. Earlier versions are kept in the job archive and can be provided on request.
18. How to Reach Us
Questions, requests and complaints about privacy should go to the front desk. The company name is Bouwhuis Builders, LLC, and the address is 1855 W Ridgeline Rd, Stockton - 84071-7746, United States (US). The email address is frontdesk@bouwhuisbuilders.hair and the telephone number is +18024234465.
Please include enough detail for us to find the relevant file, such as the property address, the name on the contract and the approximate date of the correspondence. If you are making a request about a right, say which right and whether you would like the response by email or by post.
We answer privacy correspondence within one working day where possible, and always within the period the law allows. If a request is complex, we will tell you why and give an expected date.
Bouwhuis Builders, LLC
1855 W Ridgeline Rd, Stockton - 84071-7746, United States (US)
Email: frontdesk@bouwhuisbuilders.hair
Telephone: +18024234465